Update 25/01/2023 3:30 PM ACTUALLY: Microsoft said that it has reversed a network change that was likely the cause of the outage and that the company is monitoring its services. Separately, the Xbox support bill said services that are having issues should be back online.
Numerous Microsoft services, including Teams, Xbox Live, Outlook, and Microsoft 365 suite, are inaccessible to thousands of users around the world. Microsoft has acknowledged the outage and said it is working on a fix.
According to DownDetector, a popular tool that tracks service reliability, users began reporting accessibility issues with multiple services, including Microsoft 365, Outlook, Teams, Minecraft, Azure, GitHub, and Microsoft Store, about an hour ago (2:30 a.m. Pacific Time).
from Microsoft status page for Office 365 currently says that “users may not be able to access multiple Microsoft 365 services.” Aside from user-reported services, the company said SharePoint Online, OneDrive for Business and Microsoft Graph also experienced outages.
“We have identified a potential network issue and are reviewing telemetry to determine next troubleshooting steps,” the page said.
Microsoft laid off 10,000 employees last week in response to “macroeconomic conditions and changing customer priorities.”
“While we saw customers accelerate their digital spend during the pandemic, we are now seeing them optimize their digital spend to do more with less,” Nadella wrote in an email memo sent to employees. “We also see organizations in every industry and region taking caution as some parts of the world are in recession and others are anticipating it.”
He added that the company has traditionally had to make these kinds of “tough choices” to stay relevant in the industry “that’s unforgiving for anyone who doesn’t adapt to platform shifts.”